Close
Search
Searching...
No results
    Lifecycle Service
    Support
    Back
    LCS Support

      Krones support for technical questions

      Day and night, Krones’ support specialists are at the disposal of our clients, who get telephoned assistance for trouble-shooting and remedial action. In the case of trickier problems, we support you through our Global Remote Service (GRS), and access your machine using our tele-maintenance capability. The GRS platform ensures dependable, fast and documented communication with your machines, and provides comprehensive functions for remote services and interactions. One particularly rewarding option is a support agreement, which synergises telephoned support and our Global Remote Service in a single package. So you save time and money, while your machines are tuned for optimum performance.

      Your advantages:

      • Round-the-clock support: 24 hours a day, seven days a week
      • Two options: by telephone or using Remote Service
      • LCS services can be booked individually or within the framework of a support Agreement
      00 - Article Item 18763
      Download brochure LCS Support
      0,74 MB, .pdf

      Read more

      GRS: Global Remote Service

      GRS: Global Remote Service

      The Remote Service Platform (Global Remote Service) is an integrated state-of-the-art solution centrally managed by Krones.

      Learn more...

      Service fast and direct

      Europe

      Europe

      +49 9401 70-8090
      serviceline@krones.com

      North America

      North America

      +1 414 409-4440
      serviceline@kronesusa.com

      Latin America

      Latin America

      +55 11 40759740
      serviceline@krones.com.br

      Eastern world

      Eastern world

      +7 495 580-6666
      serviceline@ru.krones.com

      Asia/Pacific

      Asia/Pacific

      +66 2763-6509
      serviceline@krones.co.th

      Africa/Middle East

      Africa/Middle East

      +49 9401 70-8090
      serviceline@krones.com

      China

      China

      +86 512-53739588
      serviceline@cn.krones.com


      How can we help you?

      Additional information
      Download
      Do you have any questions?
      Contact
      Krones nearby you
      Service network
      Come and visit us
      Events
      kronesEN
      kronesEN
      0
      10
      1