After Sales Coordinator Intern
Division
Administration / Law, Customer Service / Academy, Sales
Company
Krones Center East Africa Ltd.
Location
Nairobi, Kenya
Join as
Graduates
Worktime
Full-time
Your tasks
- Coordinate enquiries, quotations, and orders for all LCS products
- Clarification of all queries before orders are placed.
- Follow up on the status of each order with the supply chain department and keep all stakeholders informed on the status.
- Use the escalation procedure to prevent order delays by being proactive.
- Process invoicing and shipping documentation accurately and timeously.
- Work closely with the Finance Department to clear up any queries and/or discrepancies.
- Follow up with customers on OPEN quotations to ascertain the status of a potential order.
- General administration/filing
- Support the LCS sales team in driving sales.
- Responsible for checking and issuing credit notes in close collaboration with the finance department.
- Takes on responsibility and communication, especially in conflict situations and customer complaints.
Your profile
- Degree/Diploma in Business Management or Business Administration
- Minimum 6 months’ experience in a similar role
- Self-motivated, independent, solution orientated, deadline driven individual with good time management skills.
- Good communication skills (written and verbal)
- Excellent sales & negotiation skills
- Attention to detail.
- Ability to work under pressure.
- Strong business administration skills
- Client focused
- Pricing knowledge
- Customer relations
- MS Office
- Knowledge in SAP is an added advantage.
Your application
Interested? Apply online now!
If you meet the above-mentioned qualifications and thrive in a collaborative, dynamic environment, we encourage you to apply for this exciting opportunity on or before 14/07/2025
* To facilitate readibility, we have decided against the simultaneous inclusion of gender-specific linguistic forms. Our invitation to tender is directed at all interested parties.