But it’s not only with the equipment, but above all on the interpersonal level as well that Krones has scored highly with Peter Huang. Because particularly as a newcomer, Taihu has felt itself to be in good hands: “We’re a small brewery without a large engineering department at our backs. So in technical questions, especially, we really needed the support that Krones provided,” explains Peter Huang. “And we were never made to feel we were working together with a huge internationally operating machinery manufacturer: even as a small brewery, we and our concerns were always taken seriously,” he emphasises. “The entire team is fantastic. Starting with the salespeople and then the Project Managers, all the way through to the service technicians, everyone always found time for us. All of them are very approachable and friendly – and nevertheless tackle things with precisely the professionalism you would expect from a company like this.
Krones is precision and professionalism – without pretentiousness.”
Bucking the trend
Although the brewery itself is still young, there’s a team behind it simply overflowing with experience and passion. Unusually for a Taiwanese company, the hierarchies are extremely flattened: “Here, each individual’s own interests are paramount. We don’t want to put anyone into predefined roles, we want to help them find what’s right for them,” explains Peter Huang. Perhaps it’s precisely this daring to be different that’s the key to Taihu’s success. What’s beyond doubt is that the firm intends to continue causing a stir on the beer market with precisely this concept, not only in Taiwan, but also in China, Hong Kong, Japan or perhaps even the USA. “We want to consolidate our brand and in future focus on exports as well. My dream would be a greenfield brewery with a 250,000-hectolitre brewhouse from Steinecker and a bottling line from Krones – both of them fully automated, of course,” to quote Peter Huang. “But no matter what the future holds in store for us: having fun is always the top priority.”