Spread of the coronavirus
Krones assumes responsibility for its employees, customers and business partners. We have taken numerous measures to slow down the spread of the infection and continue to provide our customers with the best possible support.
In addition to the existing phone and remote support, Krones now also offers Augmented Reality Support Argos. This means that with the aid of so-called smart glasses you can receive immediate assistance from a Krones support specialist on your very own machine – and its as if he were there helping you on location.
At a glance
Live video and audio transmission
Creating, editing and, after approval of local user, saving of videos and images
Live translation and sending of messages
Additional support specialists can be included
A visual alarm signals hazardous situations detected by support personnel
Ongoing development of additional functions
Various possibilities for installing the smart glasses (helmet, etc.)