No matter where you are on the planet: one phone call suffices, and Krones will be helping you in all questions relating to your machines – seven days a week, round the clock. And with a support contract you get an optimally practical rapid response service: your inquiries are processed more promptly, and after one hour at the latest one of the staff at the Krones Service Line will get back to you – at more affordable package prices. The administrative outlay is reduced, too, since all relevant data are already on file at Krones. So you don’t lose any time, and can concentrate entirely on getting your production line up and running again.
Round-the-clock availability: by telephone or via Remote Service
Faster response options thanks to client data already on file
Cost savings thanks to more affordable package Prices
GRS: Global Remote Service
The Remote Service Platform (Global Remote Service) is an integrated state-of-the-art solution centrally managed by Krones.