Europe
+49 9401 70-8090
serviceline@krones.com
Day and night, Krones’ support specialists are at the disposal of our clients, who get telephoned assistance for trouble-shooting and remedial action. In the case of trickier problems, we support you through our Global Remote Service (GRS), and access your machine using our tele-maintenance capability. The GRS platform ensures dependable, fast and documented communication with your machines, and provides comprehensive functions for remote services and interactions. One particularly rewarding option is a support agreement, which synergises telephoned support and our Global Remote Service in a single package. So you save time and money, while your machines are tuned for optimum performance.
Your advantages:
+49 9401 70-8090
serviceline@krones.com
+1 414 409-4440
serviceline@kronesusa.com
+55 11 40759740
serviceline@krones.com.br
+7 495 580-6666
serviceline@ru.krones.com
+66 2763-6509
serviceline@krones.co.th
+49 9401 70-8090
serviceline@krones.com
+86 512-53739588
serviceline@cn.krones.com
The Remote Service Platform (Global Remote Service) is an integrated state-of-the-art solution centrally managed by Krones. It forms the basis for remote monitoring and maintenance of Krones machines and lines all over the world - which of course meets the highest safety standards. The GRS platform not only enables secure, fast and documented communication with all systems, but also contains comprehensive functions for remote services and interactions.
Your benefits