Krones Digital Solutions India - Security Operations Analyst (m/f/d)* NOC/SOC Analyst L1/L2 or NOC/SOC Expert

Reference number 2023-0468 Date 17. November 2023

Krones Digital Solutions India - Security Operations Analyst (m/f/d)*

NOC/SOC Analyst L1/L2 or NOC/SOC Expert

Division

Digitalization

Company

Krones Digital Solutions India Pvt. Ltd.

Location

Bengaluru, India

Join as

Professionals

Worktime

Full-time

Others do their job. We are on a mission: We want to lead the food and beverage industry into a digital future – with solutions that not only promise the digital transformation, but consistently think it through to the end.

Your eyes light up when it comes to digitalization or automation? You want to make a difference in the world? And for that you are looking for people who share your passion? Then the Krones.digital community is the right place for you!

Online application

Your tasks

Provide monitoring & analysis support of networking components
- Provide operational support
- Proactive & Consistent Monitoring Perform initial triage
- Reduce downtime & alert management (under SLA)
- Reporting, including trend identification & analysis
- Report incident – as per established SOP/Playbook
- Collaborate with various IT groups to analyze, troubleshoot & ensure their requirement.
- Perform daily routine alarm monitoring and operational activities.
Customer support
- Provide services to Krones internal/external customers.
- Handle incoming customer emails and calls in a timely and professional manner
- Collaboration with customers to keep them up to date if there is any critical incident.

Your profile

Prior work experience in NOC environment
Good understanding of networking fundamentals such as firewall, Proxy, OSI model.
Good understanding of Linux/Windows OS event logging.
Strong analytical & problem-solving skills.
Excellent communication skills both verbal & written.
Understanding of network monitoring tools such as Nagios/Zabbix etc.

Good to have:
- CCNA certified
- Knowledge of industrial control system [ICS]
- Cisco Prime Infrastructure
- Any Cloud infrastructure knowledge (AWS/Azure/GCP)

The community

Krones.digital

The digital community of the Krones Group

At Krones, however, the focus is not only on connectivity in production, but also on an interpersonal level: Behind Krones.digital is a community of currently around 450 experts from a wide variety of fields, companies and countries. Their common mission is: To drive forward the digitalization of production processes – from machines to line control and central cloud platforms to SAP solutions for the beverage industry.

The team for Krones.digital

Get the latest insights into projects and working life at Krones.digital on LinkedIn

Krones.digital at LinkedIn

Your application

Interested? Apply online now!

If this sounds interesting to you, we really would like to get to know you!
To be able to process your application efficiently and promptly, we would kindly ask you to use our online form.

Online application * To facilitate readibility, we have decided against the simultaneous inclusion of gender-specific linguistic forms. Our invitation to tender is directed at all interested parties.