Working Student - Customer Support (all genders)
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Reference number 2023-0840 Date 04. July 2023

Working Student - Customer Support (all genders)

Division
Customer Service / Academy, Digitalization, IT / System Administration, Project and Process Management
Company
Syskron GmbH
Location
Neutraubling (near Regensburg), Regensburg (Maximilianstraße), Mobile working
Join as
Students
Worktime
Communicating working hours

Your favourite drink? Regardless of what it is - it could well be that it was manufactured with the aid of our digitalization solutions.

Why? Because Syskron GmbH is a proud part of Krones.digital - an international community of technology enthusiasts within the Krones Group. We are all united by one great mission: to lead the beverage and food industry into a sustainable future and to optimize production wherever there is still room for improvement.

How do we achieve this? With people who are passionate about their ideas and want to build something big together. With a managing director with whom you are on first name terms. With creative freedom and an inspiring working environment. And last but not least: with really wonderful people.

Become part of our Krones.digital community and support us as Working Student - Customer Support! (all genders)

Your tasks

  • You design a user analysis based on various parameters - including users, number, services and intensity.
  • You participate in remote accesses to the customer system for error prevention, diagnosis and troubleshooting.
  • You will cooperate in the execution of error analyses and their documentation.
  • You independently carry out the evaluation, presentation and preparation of results.
  • You support us in the optimization and evaluation of our IT Solutions (Cloud solutions & OnPremise solutions).

Your profile

  • You are studying computer science, business informatics, industrial engineering or a comparable field of study.
  • Ideally, you have an affinity for IT topics.
  • You have an analytical and solution-oriented mindset.
  • Your way of working shows independence as well as target and result orientation.
  • You distinguish yourself through your teamwork and communication skills.
  • You are an organizational talent.
  • You also have a good command of German and English.

Our benefits

Life is short, join Syskron

We spend approximately one third of our day in work. This is why, at Syskron, we offer both an exciting job and everything needed to produce creative ideas. And for the other two thirds of the day, we provide numerous benefits as the icing on the cake. After all, life is simply too short to spend it with a run-of-the-mill employer.

Flexible working
Mobile working and flexible time management are firmly engrained in our culture – for a work-life balance in line with your needs.
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Our benefits
Flexible working

Enjoy the opportunity to freely organise your day - without core time and daily presence in the office. Of course, there are also times when we meet in person. But if no team workshop or client meeting is scheduled, it's up to you when exactly you switch on your computer and where you are. We firmly believe: flexibility in one’s decision regarding when and where a job is performed is the best way to balance work and private life.

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Individual training
We make a point of promoting your individual potential and interests because this is precisely what makes Syskron innovative – and makes you unique.
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Our benefits
Individual training

To optimally prepare our employees for future challenges, we offer a variety of training opportunities – and you can take advantage of for example on-site workshops as well as online courses. In addition, we welcome an open feedback culture and foster the internal transfer of knowledge.

 

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30+ days leave
In our company, you may take more than 30 days leave each year, for we know: Free time is not only good for the soul, it also recharges your batteries.
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Our benefits
30+ days leave

At Syskron, we have 30 days leave each year. In addition, Christmas Eve (24/12) and New Year’s Eve (31/12) are regular days off and a day’s leave is not required for either. You can also convert your bonus into even more leave days (up to three days a year).

 

 

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Team events
In our company, team spirit does not clock out at the end of the working day – which is why we also like spending time with one another outside of the office.
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Our benefits
Team events

A little party never killed nobody! We feel it is important to have a good time together and therefore also encourage this way of thinking after work. Each team is awarded a fixed budget to celebrate successes with one another at the company’s expense – and is free to choose when, where and how it is spent. Every year, we also look forward to our summer party, where our corporate management gladly takes on the job of barkeeper.

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Salary and other benefits
To ensure that your mind is free to concentrate on giving your all to your job, we believe that fair payment and other perks are an absolute must.
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Our benefits
Salary and other benefits

In addition to an attractive salary, at Syskron you can also benefit from a bonus system and many other perks such as bike leasing, job tickets, free international health insurance and an attractive company pension. You are also free to take out health insurance with the Krones corporate health insurance fund. 

 

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Dogs welcome
Your four-legged friend is more than welcome at the Regensburg site and may spend the day with you in the office.
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Our benefits
Dogs welcome

Dogs are not only allowed at the Regensburg site, they are actually encouraged. These four-legged feelgood managers help us all calm down during a hectic working day. Fun, games and fresh air guaranteed.

 

 

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The community
Krones.digital

The digital community of the Krones Group

At Krones, however, the focus is not only on connectivity in production, but also on an interpersonal level: Behind Krones.digital is a community of currently around 450 experts from a wide variety of fields, companies and countries. Their common mission is: To drive forward the digitalization of production processes – from machines to line control and central cloud platforms to SAP solutions for the beverage industry.

The team for Krones.digital

Get the latest insights into projects and working life at Krones.digital on LinkedIn

Krones.digital at LinkedIn

Location
Regensburg, Germany

Syskron GmbH
Maximilianstraße 29
93047 Regensburg
Germany

T: +49 9431 79857-0
E-Mail

Your application
Interested? Apply online now!

If this sounds interesting to you, we really would like to get to know you!

You can submit your application in German or in English.

Do you have any further questions? For more information please call +49 9431 79857-1111.

To be able to process your application efficiently and promptly, we would kindly ask you to use our online form.

Online application * To facilitate readibility, we have decided against the simultaneous inclusion of gender-specific linguistic forms. Our invitation to tender is directed at all interested parties.
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