Your tasks

You would be required to be a Trainer (m/f/d)* for our IIoT (Industrial Internet of Things) Cloud products, especially our Share2Act platform. 
Share2Act is a flexible and cloud based IIoT platform that connects machines in production and provides extensive functionalities. It can be tailored to each employee's specific needs and is offered as a SaaS (Software as a Services) model. By providing a comprehensive overview of production, Share2Act helps customers identify optimization potentials to increase quality and productivity while reducing costs. This complete transparency is made possible through a centralized data storage in the cloud, which enables access to information from any location. 

Your responsibilities would include but are not limited to: 

• Develop, own, and implement comprehensive learning programs such as lectures, webinars, online content etc., 
• Design course materials and training content such as manuals, sessions/guides, course presentations and audio-visual aids
• Drive continuous evaluation to measure the success of all trainings and use that data to further develop of our training methods to achieve higher efficacy and effectiveness
• Own and monitor our training and knowledge database 
• Collaborate with our Customer Support Operations team and help the customers for any issues 
• Provide insights to the internal teams with evaluations and analysis of our platform and our cloud services usage

Your profile

• Bachelor's degree in education, Business, or a related field 
• At least 6 years of professional experience in a Training, L&D and/or Customer Success environment 
• Excellent communication skills and is a team player
• Ability to work across cultures and be able to interact with local and international counterparts/customers
• High degree of initiative, confidence, and enthusiasm
• Keen organization, prioritization, project management and time management abilities
• Additional certification in training (e.g., Certified Technical Trainer) is a plus